GCUS

<h1 data-start="210" data-end="289">General Conditions of Use and Sale (GCU/CGUV) – Kërko24 – <a data-start="272" data-end="287" rel="noopener" target="_new" class="" href="http://www.k%C3%ABrko24.com">www.kërko24.com</a></h1>The present General Conditions of Use and Sale (hereinafter, “GCU”) govern the access, navigation, use, and commercial relationships between the user (hereinafter “the User” or “the Client”) and the company Kërko24, operator of the platform <a rel="noopener" target="_new" class="" data-start="532" data-end="547" href="http://www.k%C3%ABrko24.com">www.kërko24.com</a> (hereinafter “the Website”).By accessing or using the Website, the User accepts, without reservation, the present GCU. If you disagree with any of these terms, please do not use the Website.<hr data-start="744" data-end="747"><h2 data-start="749" data-end="781">1. Purpose of the Website</h2>1.1 Kërko24 is an online platform dedicated to the publication and browsing of classified ads across Albania, Kosovo, and North Macedonia.1.2 The Website enables Users, both individuals and professionals, to:<ul data-start="997" data-end="1268"> <li data-start="997" data-end="1122"> Publish and browse ads in various categories (e.g., vehicles, electronics, services, jobs, real estate, second-hand goods), </li> <li data-start="1123" data-end="1182"> Connect buyers and sellers via a direct messaging system, </li> <li data-start="1183" data-end="1268"> Benefit from optional digital tools, including ad promotions and featured listings. </li> </ul>1.3 Kërko24 is not a party to transactions between Users. The platform acts only as an intermediary for ad publication.<hr data-start="1395" data-end="1398"><h2 data-start="1400" data-end="1424">2. Website Access</h2>2.1 Access to the Website is free of charge. 2.2 Some features require creating a personal account (e.g., ad publication, messaging). 2.3 Kërko24 may restrict, suspend, or terminate access to all or part of the Website for technical reasons, maintenance, security, or in case of non-compliance with these GCU.<hr data-start="1740" data-end="1743"><h2 data-start="1745" data-end="1784">3. Registration and User Account</h2>3.1 Creating a user account is required for advanced services (e.g., ad publication, dashboard, or saved searches). 3.2 Users must provide accurate and up-to-date information during registration. 3.3 The User is responsible for the confidentiality of their login credentials and all activities under their account. 3.4 Kërko24 may suspend or delete an account, without prior notice, in the event of:<ul data-start="2191" data-end="2322"> <li data-start="2191" data-end="2243"> Inaccurate, misleading, or fraudulent information, </li> <li data-start="2244" data-end="2273"> Misuse or illegal activity, </li> <li data-start="2274" data-end="2299"> Violation of these GCU, </li> <li data-start="2300" data-end="2322"> Extended inactivity. </li> </ul><hr data-start="2324" data-end="2327"><h2 data-start="2329" data-end="2359">4. Services and Pricing</h2>4.1 Free Services:<ul data-start="2385" data-end="2456"> <li data-start="2385" data-end="2420"> Browsing and responding to ads, </li> <li data-start="2421" data-end="2456"> Creating a standard user account. </li> </ul>4.2 Paid Services:<ul data-start="2483" data-end="2573"> <li data-start="2483" data-end="2525"> Publishing premium or highlighted ads, </li> <li data-start="2526" data-end="2573"> Promotional services for better visibility. </li> </ul>4.3 Prices are displayed in EUR (including VAT where applicable). 4.4 Kërko24 may modify its prices at any time. 4.5 Services are billed according to rates applicable at the time of purchase.<hr data-start="2772" data-end="2775"><h2 data-start="2777" data-end="2826">5. Orders, Payments, and Withdrawal Rights</h2>5.1 Placing an order on the Website implies full acceptance of the GCU. 5.2 Payments are made online via secure methods (credit card, PayPal, etc.). 5.3 Digital services provided immediately after purchase are not subject to withdrawal rights, except where otherwise stated. 5.4 No refund will be granted if an ad is deleted by the User or removed before the publication period ends. 5.5 Expired ads may be removed automatically by Kërko24. 5.6 Users remain solely responsible for their published content.<hr data-start="3344" data-end="3347"><h2 data-start="3349" data-end="3375">6. User Obligations</h2>The User commits to:<ul data-start="3399" data-end="3730"> <li data-start="3399" data-end="3462"> Providing accurate, lawful, and non-misleading information, </li> <li data-start="3463" data-end="3558"> Respecting applicable laws (e.g., consumer protection, advertising, intellectual property), </li> <li data-start="3559" data-end="3625"> Not publishing illegal, counterfeit, or inappropriate content, </li> <li data-start="3626" data-end="3687"> Not disrupting the platform (spam, hacking, overloading), </li> <li data-start="3688" data-end="3730"> Reporting any fraudulent or abusive ads. </li> </ul><hr data-start="3732" data-end="3735"><h2 data-start="3737" data-end="3780">7. Content and Intellectual Property</h2>7.1 Users retain ownership of their content (text, images, videos). 7.2 By publishing, Users grant Kërko24 a free, non-exclusive license to display and promote the content. 7.3 The Website, brand “Kërko24,” design, and software are protected by intellectual property laws. 7.4 Any unauthorized reproduction or distribution is prohibited.<hr data-start="4126" data-end="4129"><h2 data-start="4131" data-end="4166">8. Liability and Limitations</h2>8.1 Kërko24 is a neutral intermediary and does not intervene in transactions between Users. 8.2 Kërko24 cannot guarantee the quality, legality, or successful completion of any transaction. 8.3 Kërko24 cannot be held responsible for:<ul data-start="4404" data-end="4599"> <li data-start="4404" data-end="4443"> Accuracy or legality of posted ads, </li> <li data-start="4444" data-end="4474"> User behavior or solvency, </li> <li data-start="4475" data-end="4542"> Financial losses, disputes, or damages related to transactions, </li> <li data-start="4543" data-end="4599"> Temporary service interruptions or technical issues. </li> </ul>8.4 Each User is solely responsible for their ads, content, and interactions. 8.5 Kërko24 does not provide legal or commercial advice.<hr data-start="4739" data-end="4742"><h2 data-start="4744" data-end="4779">9. Personal Data and Cookies</h2>9.1 Personal data is processed in compliance with GDPR and applicable local laws. 9.2 A detailed Privacy Policy is available on the Website. 9.3 Cookies may be used to improve user experience and can be disabled via browser settings.<hr data-start="5019" data-end="5022"><h2 data-start="5024" data-end="5043">10. Security</h2>10.1 Kërko24 uses reasonable measures to protect data and communications. 10.2 No system is 100% secure; the User accepts inherent online risks.<hr data-start="5192" data-end="5195"><h2 data-start="5197" data-end="5232">11. Modifications to the GCU</h2>11.1 Kërko24 may update the GCU at any time. 11.2 Significant changes will be notified on the Website. 11.3 Continued use of the Website implies acceptance of updated terms.<hr data-start="5412" data-end="5415"><h2 data-start="5417" data-end="5458">12. Governing Law and Jurisdiction</h2> 12.1 These GCU are governed by the laws of Albania (for Albanian Users), Kosovo (for Kosovar Users), or North Macedonia (for Macedonian Users). 12.2 Any disputes will fall under the competent courts of Tirana, Pristina, or Skopje, unless mandatory legal provisions state otherwise. 12.3 Last Update: 01.06.2025.